Report & Guidelines on the Classification of Railway Stations

The Station Managers Global Group (SMGG), a sector within UIC Global Passenger Forum, is dedicated to provide station managers worldwide with better and efficient experiences in managing passenger railway stations. The group aims to facilitate the exchange of best practices between stakeholders and experts from around the world, organise events, launch studies, and enhance standardisation for improved interoperability. The SMGG is responsible for numerous new projects relating to stations.

Through the group, UIC, and its members are working to broaden the scope of railway station activities to offer greater added value for customers and cities.

To raise awareness of the ins and outs of station profitability, both in terms of experience and management, the SMGG members made the decision to restructure the entire sector by creating plenary sessions, a Steering Committee and the following four technical working groups:

• WG1: Station and Urban Design
• WG2: Facility Management and Operation
• WG3: Retail and Commercial Affairs
• WG4: Small Stations